Shipping & Returns

MONTI IBLEI

Return/Refund & shipping Policy

Thanks for shopping at Olio Qucco shop. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

SHIPPING

How fast is the shipping & fulfillment?

You will receive an email that contains tracking information once your item(s) have been shipped

- please allow a couple days for processing.

Once shipped, most domestic orders take from 3 to 5 days to arrive in Italy and 5 to 10 days in Europe, depending on the efficiency of who carries it.

In some cases, some orders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.

We want you to be happy. So, for any other questions, informations or details do not hesitate to contact us in info@olioqucco.it